Processing of personal data
Below you will therefore find information about the personal data that is collected, why we do this and your rights related to the processing of the personal data.
The controller for the personal data we process is:
Company name: Oppelv Finnmark AS
Organization number: 920 852 610
If you have any questions about our processing of your personal data, you can contact us by e-mail.
Personal data we collect and process
We process the following categories of personal data:
- Basic information: name
- Contact information: address, telephone number, email address
- Customer activity: reading and action history from websites or electronic communications we send out. As well as technical information about the devices you use, e.g. screen size.
The personal information is collected directly from you or it is generated in connection with your use of our services and products.
The processing basis for generating anonymous statistics is the Personal Protection Regulation Article 6 no. 1 letter f, which allows us to process information that is necessary to safeguard a legitimate interest that outweighs the consideration of the individual’s privacy. The legitimate interest is to improve, detect errors and further develop our websites.
How we use the personal data
Delivery of service/contract conclusion
We use your personal data to fulfill our agreements with you, i.e. when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
Administration of customer relations
We use your personal data to manage our customer relationship with you. This could be, for example, customer service, complaint handling and error correction regarding your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill an agreement with you.
Analysis, business development and improvement of services
We work continuously to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity and customer history. The legal basis for processing personal data for this purpose is our legitimate interest.
Customized user experience
We adapt the user experience and communication to your customer relationship and we use personal data for this. The legal basis for processing personal data for this purpose is our legitimate interest.
Sales and marketing
We use personal data in connection with the sale and marketing of our products and services, for example when you receive e-mails from us. The legal basis for processing personal data for this purpose is our legitimate interest. The sending of e-mails for this purpose takes place by agreement with you, e.g. when signing up for the newsletter.
System monitoring, error correction, etc.
We monitor our systems for errors and problems. Part of these processes involves the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, detection of fraud and criminal acts
We process personal data in our work to protect our users and ourselves against fraudulent activity, abuse and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.
Comply with legal obligations
In some cases, we are required to process personal data for reasons of other legal obligations. An example of this is information related to sales, which we are obliged to account for and store in accordance with the Bookkeeping Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation incumbent on us.
We store your personal data with us for as long as is necessary for the purpose for which the personal data was collected.
This means, for example, that personal data that we process on the basis of your consent will be deleted if you withdraw your consent. Personal data we process to fulfill an agreement with you is deleted when the agreement has been fulfilled and all obligations arising from the contractual relationship have been fulfilled.
- Facebook Pixel – 180 days
- Matomo Analytics – 90 days
If you wish to exercise any of your rights, contact us at firstname.lastname@example.org
Right to access your own information
You can request a copy of all information we process about you.
Right to correction of personal data
You have the right to ask us to correct or supplement information that is incorrect or misleading.
The right to delete personal data
In certain situations, you can ask us to delete information about yourself.
Read more about the right to erasure
Limitation of processing of personal data
In some situations, you can also ask us to limit the processing of information about you. You do this by managing consents or reservations in our solutions.
Protest against the processing of personal data
If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of information about you.
You have the right to receive your personal data in a structured, commonly used and machine-readable format.
You can complain about our processing of personal data
We hope you will speak up if you think we are not complying with the rules in the Personal Data Act. Please let us know first through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Norwegian Data Protection Authority.
Other processing of personal data
The Facebook Pixel is an analytical tool that helps us to optimize advertising campaigns on Facebook, so that you as a user will receive relevant information. It is important to note that Facebook Pixel data is anonymous, that is, we cannot see the individual’s personal data. If you wish to avoid this type of tracking data, you can adjust the settings from our cookie banner.
Read more about Facebook’s privacy here .
Google Analytics 4
Google Analytics 4 is a central tool we use to understand how visitors interact with our website. GA4 gives us the opportunity to analyze and report data about the website’s traffic in an anonymized and privacy-friendly way.
We value your privacy, and use GA4 to improve your user experience on our website, while maintaining high standards for privacy.
If you wish to avoid this type of tracking data, you can adjust the settings from our cookie banner.
Should there be a change to our services or changes to the regulations on the processing of personal data, this may result in changes to the information you have provided here. Updated information will always be readily available on our website. Users of this page should therefore check the privacy statement regularly to update themselves on the latest version. Continued use of the website means that any amended privacy terms are accepted.